North Ridge Veterinary Hospital at 6336 North Ridge Road in Madison, Ohio

Customer Reviews about North Ridge Veterinary Hospital

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  If I could give no stars I would but I had to choose one. I have been bringing both of my dog her for about two years never really had a problem really nice people, but that all changed yesterday. I have a Great Dane and I took him into this vet because she tore his ear open and I couldn't get it to stop bleeding. This first visit very helpful wrapped it for me gave me medicine I paid for it, and it was a little expensive to wrap her ear but whatever its stopped the blood going everywhere and him bleeding. I took the bandage off when I was suppose to and his ear was great no problems. About a week later of taking his bandage off he busted open his ear again(Not as Bad). So I went to this vet and went to the front desk and talk to one of the ladies and said I had my dog in here a couple of weeks ago he bushed open his ear and the Doctor wrapped it and I cant afford another 300 visit to wrap his ear, can you tell me what kind of glue they used on his ear so the bandage will stick so I can wrap it at home. She went into the back I'm sure to talk to the Doctor there and came back up and said sorry I can not tell you what they used. Okay well I kinda understand that. So my next question was okay can you ask what type of glue I can use so it doesn't hurt my dog. She replied. No I can not. Being very upset I just turned around and walked out. This is a Veterinary hospital and you can't even give helpful advise. I understand they need to make money, but they couldn't even tell me what type of glue to use so it wouldn't hurt my dog. I'm very upset with this if I was to call my doctor and ask for advise they would gladly give it to me. I also understand this wasn't the front desk ladies fault she was just going by what the person in charge said but its rude, unhelpful, and greedy. They must not care too much they are just in it to make money and take advantage of people/ animals in need of help. I will be finding a new vet to take both my dogs too. Very upset with my experience. Thanks North Ridge Veterinary Hospital for not helping or even giving advise to help, very thoughtful of them. I got his ear wrapped and stopped bleeding without your advise. I hope you will be more considerate, kind, thoughtful, professional, and overall more caring next time to your customers because you have lost this one and I will be telling other I know with pets to not bring them here. Have a Great Day.
  July 15, 2017

  by Kayla Cook

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Today: 07:00 am — 06:00 pm

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About North Ridge Veterinary Hospital in Madison